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Friday, May 8, 2015

Blurring Professional Lines

A while back a friend of mine asked how archivists could maintain core professional values while always collaborating with other professions.  It's an intriguing question, which had not occurred to me at the time.  Last year I wrote about  the differences between various branches of the information science world.   My main point was that the walls between us are largely of our own making.  There is a great deal of politics in the making of professions and sometimes that gets in the way of good ideas.

Yet we must consider the opposite point of view.  There are reasons libraries and archives do things differently.  Standards of description and access have evolved the way they did not just because people can't get along, but to meet the real world needs of practitioners.   In other words a certain amount of separation from allied professions is necessary to effectively do one's job.

But that's not really the point.  Not all collaboration is made equal and some partnerships are one sided.  Librarians, for example, vastly outnumber all other types of information professionals.  We've been around longer and our standards are more developed.  So "collaboration" between us and say archivists can easily look like the library is assimilating the archives.  It is worth pointing out that many university archives are already contained within libraries. So there is always the risk that in seeking to collaborate with our allies librarians may end up swallowing them.

I am not arguing for the very silos which now exist.  In an ever changing digital world, the boundaries between what belongs in a library and what should be in an archive is definitely blurring. A certain amount of collaboration is needed in order to operate effectively in the digital world.  So within the relatively safe confines of our offices, we absolutely should be reaching out to those across the hall and lend a hand on projects where our expertise could be of value.

My fear is that too much blurring of professional lines may render some information professionals invisible to the wider world.  If everyone who manages information looks like a librarian then we're all liable to be lumped together within the same organizational unit and forced to compete for the same money.   The same principle holds true for advocacy both within and outside our organizations. Archives probably face this problem more.  Many people don't really understand the difference between what an archivist does and what a librarian does.  If we blur the lines between us too much we risk creating confusion.  Worse, it could make archivists look redundant to cabinet level staff who do not understand the very real differences between information science professionals. The less clear those boundaries become, the harder it is to justify attending expensive conferences or asking for money for new personnel.

Ultimately what works within the processing room, may not in the board room.   Institutional politics have a very real impact on funding and staffing levels.  So while we should be working together to ensure the long term preservation of our cultural heritage, the never ending competition for dollars is more adversarial.  The library and the archives need to remain separate enough to be able to justify their continued existence but not so much so that we don't talk to each other.  It's a delicate balance. However my feeling is that those who are up and coming can walk the line.  We understand the values of collaboration well enough.   We also understand that there are bigger fish to fry.  Because while information science professionals debate what silo they belong in, Google continues its endless march towards being the only source of information people will ever want.

Thursday, February 5, 2015

Technology Unites Us All

By Victorgrigas (Own work) [CC BY-SA 3.0
(http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
I've written before about the differences which separate the various information science disciplines. The short version is: different philosophies, standards, and professional histories.  While everyone who works in a library, archive, museum, or related field utilizes with information they don't do so in exactly the same way.  Each of the standards and best practices used by different people serve a specific purpose.  Information is conveyed in different ways, by different occupations, for different reasons.  A librarian will catalog a book so patrons may discover it and read it.  An archivist will arrange the personal papers of the author of said book, possibly including the manuscript for the printed version, so researchers may better understand the individual's life and the context in which their work was produced.  A museum curator will preserve artifacts from that same author's life and give visitors a better idea of who they were.

However there is something more fundamental which unites everyone mentioned above: technology. By that I mean information technology. In the world of paper we really did inhabit separate worlds. But as time goes on there seems to be more and more convergence between libraries, archives, and museums.  Books and journals are increasingly becoming digital.  So too are the materials entering the archives.  And while museum objects will always be , well objects, one must now consider computers and electronic devices among their ranks with all the challenges that implies.   There is also the software we use to manage our collections, our websites, applications used in the preservation of digital materials, and more.

Everything mentioned above requires a computer in one way shape or form.   Library catalogs sit on a server probably made by either Dell, IBM, HP, or Cisco.  Again the web servers on which they sit are no different then any other. The same goes for the PCs, laptops, and mobile devices which populate our offices.  For those institutions which utilize cloud computing, the same rules apply.  Amazon Web Services is still Amazon Web Services regardless of who is using it.

The software on top of the hardware is often the same as well.  Archives and museums don't have their own separate operating systems and so collection management software will require either Linux, Windows, or maybe Mac OS X.  It might also need a Database Management System such as MySQL, Oracle, Microsoft SQL Server.   There may be other requirements such as Java.  And our websites all use HTML, CSS, plus maybe Javascript and PHP. All of these technologies are not unique to (or even created by) the information science world.

One can see why technology skills are so important.  While people associate our jobs with books, paper, and dusty old pottery at some point we all utilize information technology.  The more one knows about it, the easier one's job will be when such opportunities arise.  For example a little knowledge of Linux enables installation of Omeka on a local web server or FOG for computer cloning.  Some knowledge of programming greatly facilitates web development and reduces the need for content management systems such as WordPress.  And if one is seeking to purchase cloud-based services, some tech savvy is essential in order to make informed decisions and control costs.  Just take a look at how quickly Amazon Web Services bills can add up.

On the other hand, there is only so much we can do.  Much of the time the actual hardware is controlled by central IT departments.  There are good reasons for that as those folks know more about such things than most of us.  But some times IT policies restrict our freedom of action.  Budgets can be an even bigger obstacle.  And even for those of us who have taken the time to educate ourselves, implementing free and open source software is almost always more difficult than purchasing an off the shelf solution.   Given that a lot of people who staff libraries, archives, and museums, often come from humanities backgrounds and have little technical experience those barriers can seem insurmountable.

Yet knowledge is power.  Even if there is little room, technical knowledge can go a long way towards helping us communicate with those IT departments who hold the keys to the kingdom.  They don't always understand what cultural heritage institutions do and might very well have inaccurate views. Hence why we're sometimes overlooked when it upgrade time comes around.  It is much easier to make our voices heard if we can clearly articulate what we need and why we are important.  In other words, in-reach is far more effective if you can effectively state your needs.

Information technology often seems unintelligible.  But it doesn't have to be that way.   Few librarians need to know the finer points of configuring a Storage Area Network or how to set up High Availability in VMWare.  But knowing enough to clearly articulate why your IT department should give you a Linux web server or allow you to install ArchivesSpace will go along way.

Tuesday, October 21, 2014

To Focus or Not

A while back I was reading the SMB IT Journal.  For those of you who haven't heard of it, the Journal is written by an IT Manager named Scott Alan Miller and focuses on information technology from the perspective of small businesses.   For a variety of reasons, that market segment has different needs than large corporations.   In that vein there was one post about the differences between IT generalists and those who focus on a particular specialization such as networking or application development.  Miller's main point was that they each inhabit separate markets and the more one goes down a chosen path, the harder it is to switch tracks.    For those of you interested in information technology, the article was a fascinating read and well worth checking out at the above link.

There is a similar dichotomy within information science.  Academic, public, and special libraries all have their own unique needs.  Moreover large libraries and small ones also are very different regardless of what type of institution they are.   So someone who works in a research library will likely be doing a job which focuses on one particular aspect of librarianship such as reference, cataloging, or systems.  The same is not as true of archives since so many people work alone. However even here different institutions have different needs.  So an individual who has spent their career working at a university archives might have trouble adapting to a small historical society where the main emphasis is on outreach.

Moreover the different branches of the information science tree are quite dissimilar from each other. Libraries, archivists, and data scientists typically come from the same programs.  Of course there are specializations, but upon emerging from school with an MLIS it is entirely possible to start a job in a different part of the profession than one expected.  An example would be training to be an archivist and then taking a job as a librarian.  But once such a choice has been made, forever will it dominate your destiny.  That's perhaps a bit melodramatic, but my own experience has been that after about 18 months working in an academic library the archival world seems very distant.

But information science is not IT.   We don't have the depth of knowledge that they do.  That's not a criticism even though it may sound like one.  Consider the breadth of certifications available just from the Computer Technology Industry Association  .  Or those offered by vendors such as Cisco, Microsoft, and VMware to name a few.  When viewed in that light it's easy to see why some IT people get locked into a particular path. The amount of learning one must do to make the boxes truly sing requires as much.  One must also consider how fluid our field is.  Archivists regularly work within libraries (whether or not that's a good thing is a different matter) and some jobs straddle both worlds.  And records managers work with the same materials archivists do.  There are also lots (and lots) of jobs which don't fit neatly into any box.  Just check out I Need A Library Job.      

As I wrote back in September many of these divisions are artificial.  In that sense we are not at all like IT.   We aren't separated by the sort of vast technological gaps those folks are.  Yet the barriers created by standards can be almost as vast.  Sure a librarian can be trained to do archival description or a records manager trained to do appraisal.   But there is a learning curve in doing so.  That is why collaboration is so important.  Nobody knows everything.  And the key to that collaboration is understanding that these silos we've constructed around us are really of our own making.

Friday, September 26, 2014

A Point of Intersection: GIS

At first glance, Geospatial Information Systems seem to have no relevance to the information science world whatsoever.  This is the sort of stuff used by the military, law enforcement, the census bureau, or scientists needing to analyze geographic data.  Libraries and archives don't really fit those.  Much of our research is qualitative and that which is not typically does not have a geographic component. There does not seem to be much room for GIS, although the challenges of preserving those data sets is a worthy topic in and of itself.

But that may not actually be the full story.  There are types of analysis which can be performed using GIS which may be of interest to the information science world.  For example, if a library wishes to create a new branch it is possible to specify certain criteria and use that as the basis of a location study.  In fact that would, literally, be a textbook use case for GIS.   Spatial analysis might also yield unexpected insights.  For example studying the demographics of neighborhoods in which library branches are located has the potential to uncover new insights into why collections are used in a particular way or why certain materials are popular.  Budgets and collecting can then be adjusted accordingly.

Another candidate for use of GIS is historical data.   Often information collected in the past is represented only in paper form.  Even if said information has been put into a chart or a map, modern data analysis tools can produce more flexible and detailed outputs.  So an archive containing census records, for example, can put those from decades past into a database, use them to produce maps for exhibits, and then make the data set freely available in the same fashion as modern records.  Such efforts generally fall under the heading of Digital Humanities.  There are probably more interesting examples, but none come to mind.

Infrastructure too can benefit from GIS.  One possibility is to geolocate one's collections and feed GPS coordinates to patrons or staff searching for materials.  While the effort would be significant, organizations with large collections could see increased access to their holdings.  Those institutions with high density storage might also benefit since robots can receive such location data as well as humans.

As with all technology the key is in how you use it.  Geospatial Information Systems have many applicable uses.  We are all spatial creatures and so any way in which information can be displayed or analyzed based on location calls for GIS.  And such efforts might enable collaboration between organizations which might otherwise see themselves as separate.   Thus technology itself can help bind different branches of the information science profession together in new and novel ways,

Tuesday, September 2, 2014

What Keeps Us Apart?

When thinking of information silos one eventually must consider their origin.  And of course there are many factors.  But a lot of it comes down to history.  When professions evolve separately they tend to stay that way.  Different philosophies, standards, and practices develop.  People become embedded in their own ways.  There's probably an element of human nature here.  We seem to be programmed to only trust people we consider part of our "tribe".

That logic could probably be applied to many aspects of life, but we're talking about the information science world.  And in that world there are several branches.  There are libraries (and many kinds at that). There are the data science folks.  Most people put archives in there too.  More on that in a minute.  And one must not forget those information science professors which taught most of us.  Those aren't necessarily neat divisions. A lot of universities have a "special collections" which lumps together rare book collections and archives, for example. There also are hybrid organizations like the Digital Public Library of America.

The commonality which holds those parts together is information.  The definition of that word could fill a whole book.  In fact it fills more than half a million of them according to Amazon.   It's been too long since I've really considered the question (my professors must be cringing) so let's stick to the following from Dictionary.com: "knowledge gained through study, communication, research, instruction, etc".   Looked at from that perspective librarians, archivists, data scientists, and others all deal with the same stuff.  The exact types of information, how we gather it, and what we do with it vary immensely.  But books, journals, data sets, and manuscripts all serve as mediums for people to gather information.

Yet that is a very library-centric view.  Each of those professions are very different.  For example Danna Bell-Russell, in her final presidential address at this year's Society of American Archivists Conference emphasized that archives are about the stories they allow people to tell.  That's an equally valid view. Archives are literally the stuff of history after all. The same logic can be applied to data science or even digital asset management for that matter.  They each have their own methods, standards, and technologies. Perhaps librarians are like the Borg, constantly trying to assimilate any profession which involves conscious thought.

Ultimately all these divisions are artificial.  The archivist could just as easily fit in the museum world as the information science one just as the data scientist can be at home in the IT department.  Or perhaps even those professions belong in the information science world too. It has been said that there's a lot of politics in the creation of standards.  The same holds true, perhaps even more so, in the making of professions.

Which brings me to my final point.  We live in the information age, the era of big data and cloud computing. As the world changes at an ever faster rate libraries and archivists alike need to be careful.  The new actors in the digital age, Google, Microsoft, Apple, Amazon, etc, have little to do with the old.  This arguably affects libraries more so, but any profession which deals with the management and conveying of information is in the same boat.   The challenge for those of us in professions born of the analog era is to define ourselves in a way which preserves our role in society.